Permanent Makeup, Brows, Lamination, Lashes, Facials & Teeth Whitening

Privacy Policy

Privacy Policy

Effective Date: July 21, 2025

At Nowbrows (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.nowbrows.ca or use our services. By using our website and services, you agree to the terms of this policy.

Information We Collect

We only collect information that is necessary to provide and improve our services. This may include:

Personal information: name, email address, phone number, postal address, date of birth (if voluntarily provided).
Booking and payment details: billing address, last four digits of payment method, transaction history.
Service history: notes on previous treatments, preferences, and communication history.
Technical information: IP address, browser type, device type, cookies, and analytics data.
Marketing preferences: whether you opt in or out of receiving promotional emails or SMS.

How We Use Your Information

We use your information only for purposes that are lawful and necessary, including:

To provide, schedule, and manage appointments and services.
To process payments and issue receipts or invoices.
To send service confirmations, reminders, or important updates.
To improve our website, services, and user experience.
To comply with legal, tax, and regulatory obligations.
To send occasional marketing communications if you have consented (you can unsubscribe anytime).

How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share limited information with:

Trusted service providers: payment processors, booking platforms, or website hosts (who are contractually required to protect your data).
Legal authorities: if required to comply with a law, regulation, legal process, or governmental request.

How We Protect Your Information

We use industry‑standard security measures, including SSL encryption on our website.
Your data is stored securely with restricted access to authorized personnel only.
We regularly review our practices to ensure ongoing compliance with privacy laws and Google Ads policies.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and measure website performance.

Cookies help remember your preferences and improve site functionality.
Analytics tools (like Google Analytics) collect non‑identifiable data about traffic and usage patterns.
You can disable cookies in your browser settings, but certain features of our site may not function properly.

Your Rights

Depending on your location, you may have the right to:

Request access to the personal data we hold about you.
Ask us to correct or update your information.
Request deletion of your data, subject to legal and regulatory obligations.
Withdraw consent to marketing communications at any time.

To exercise your rights, contact us at info@nowbrows.ca.

Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. When no longer needed, we securely delete or anonymize the data.

Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies.

Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it immediately.

International Users

If you access our site from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on this page with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: info@nowbrows.ca

Mailing Address: Nowbrows, 1455 Greenbriar Dr, Oakville, ON, L6M 1Z4

Nowbrows

Permanent Makeup, Brows, Lamination, Lashes, Facials & Teeth Whitening

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